SERVPRO of Vacaville / Dixon - Vacaville, California

Ed R.

⭐️⭐️⭐️⭐️⭐️
Incredible Experience – Above and Beyond in Every Way

Waking up on a Saturday to find out someone broke into your business and defiled your elevator is not exactly how anyone wants to start their weekend. I was dealing with a situation that was not only criminal but downright disgusting and urgent.

Enter SERVPRO of Vacaville / Dixon, true professionals from the moment I picked up the phone. Their team was responsive, discreet, and shockingly fast. They didn’t flinch, didn’t judge, and handled the cleanup with a level of professionalism that honestly blew me away. They sanitized every inch of that elevator and made sure it was safe, spotless, and odor-free by the time they left.

When you’re dealing with the kind of mess that makes your stomach turn, you need a team that shows up, takes charge, and handles business like pros. SERVPRO of Vacaville / Dixon is that team.

From now on, they’re the only call I’ll make for cleanup and restoration. Thank you for turning a nightmare into a solved problem with class and care.

Kirk S.

SERVPRO to the rescue again! A couple of years ago, we had a bathroom leak, and their team was incredibly helpful and professional. When our tenants recently moved out of our rental, the odor left behind was unbearable. Without hesitation, we called SERVPRO, and once again, they exceeded our expectations. They thoroughly cleaned the property and expertly ozone-treated the house to eliminate the smell. It’s such a relief knowing we can count on SERVPRO whenever we need them. Having them in our back pocket gives us peace of mind—highly recommend their services! Their leadership and staff provide superior service and are great people to work with. My family and I sleep better at night knowing SERVPRO is out there.

kathy R.

We had a flood in our bathroom, bedroom and closet area. Called our insurance co and they contacted SerPro immediately! Boy are we glad they did! The project mgr Jim was on top of everything, and his team came in and set up equipment to start drying the area. Dustin and Dylan did a great job. Overall, this company exceeded our expectations! Very professional and prompt. Highly recommend!

Serina J.

It is never easy to deal with a kitchen leak. It was more difficult around the Christmas holiday. I made a painless phone call and Jim came out the next day. The day after that Andrew and Jerret came over and started tearing the damage pieces away. They were a pleasure to be around and work with. Everyone was clean, fast and great personalities! They made this huge headache smooth and less stressful! It is my first time having to deal with an issue like this and Jim walked me through every step of the way! Thank you Servpro Vacaville for everything !!

Rachel S.

The team at servpro vacaville that helped us after serious water damage were lifesavers. They were on site within hours, and came back daily for weeks to check on progress, make adjustments, take photos/backup information for the insurance claim, and were always super professional, respectful of our home, and just all around kind. Special shout out to Stewart for his positive energy and professionalism, and to Gary for leading the team. If we ever need these services again, I won’t go anywhere else!

steven J.

Andrew,

I want to express my heartfelt gratitude for the outstanding job you've done. Your hard work and dedication have not gone unnoticed. Your commitment to excellence truly shines, and I am thankful for you and Tom through this trying time. Keep up the fantastic work!

Best regards,
Steven Johns

David R.

We had a fire in our home on 1/14/23. The fire was one thing the water damage from the sprinkler system was another. Servrpro took care of me like family. They were ready to go the next morning even though they hadn't spoken to us yet. We lost use of our whole home. Nico, James and his team were amazing. They took a lot of stress off of me and took care of me and my family. Knowledgeable, Professional and most importantly they cared about our property as much as I did. Thank you Servpro! Amazing professional Service!

Aaron C.

This was our first time ever experiencing water damage. After contacting SERVPRO of Vacaville//Dixon/Fairfield, they sent a well skilled professional, Andrew who did an outstanding job in removal, and saving those areas that could be saved, while providing us details of the work he was about to perform, and next steps throughout the project. He was detailed, thorough, and cleaned immediately following his work. He was timely and very responsive in reaching out to other team members to follow up with us on other aspects of the job. His professional, interpersonal and communication skills made this challenging time manageable. As such, I wanted to take this time to thank him, and the company. I would highly recommend SERVPRO service to others.