Russell Hardware Company - Bloomfield Hills, Michigan

Address: 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States.
Phone: 2486440100.
Website: russellhardware.com
Specialties: Home goods store.
Other points of interest: Small Business, In-store pick-up, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 76 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Russell Hardware Company

Russell Hardware Company 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States

⏰ Open Hours of Russell Hardware Company

  • Monday: 9 am–5 pm
  • Tuesday: 9 am–5 pm
  • Wednesday: 9 am–5 pm
  • Thursday: 9 am–5 pm
  • Friday: 9 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

Introduction to Russell Hardware Company

Russell Hardware Company is a leading home goods store located in the heart of Bloomfield Hills, Michigan. With a rich history and commitment to excellence, this establishment has become a go-to destination for homeowners and DIY enthusiasts alike. In this article, we will delve into the world of Russell Hardware Company, exploring its main services, location and access, featured characteristics, practical information, and what customers say about it.

Main Services

  • Home goods store: Offering a wide range of products, including home decor, furniture, and gardening supplies.
  • Small Business: Russell Hardware Company is a small, family-owned business that prides itself on personalized service and attention to detail.
  • In-store pick-up: Customers can order online and pick up their purchases in-store, making it convenient for those who prefer to avoid shipping.
  • Wheelchair-accessible car park and entrance: Ensuring that all customers, regardless of ability, can easily access and navigate the store.
  • Wi-Fi and NFC mobile payments: Providing a comfortable and convenient shopping experience for customers.
  • LGBTQ+ friendly: A welcoming and inclusive environment for all customers.
  • Credit cards, debit cards, and NFC mobile payments: Accepting a variety of payment methods to accommodate different customer needs.

Location and Access

Russell Hardware Company is located at 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States. This prime location makes it easily accessible by car, with ample parking available on site. The store is also wheelchair-accessible, ensuring that all customers can navigate the premises with ease.

Bloomfield Hills is a charming suburb of Detroit, known for its beautiful parks, historic homes, and upscale shopping districts. The area is easily accessible by public transportation, including buses and trains, making it convenient for those who prefer not to drive.

Featured Characteristics

Russell Hardware Company is proud to offer a wide range of products, including home decor, furniture, and gardening supplies. The store is known for its excellent customer service, with knowledgeable staff happy to assist with any questions or queries.

The store's commitment to quality and excellence is evident in its attention to detail and commitment to using only the best products. Whether you're looking for a specific item or simply browsing for inspiration, Russell Hardware Company is the perfect destination.

Practical Information

Phone: 248-644-0100
Website: russellhardware.com
Hours of operation: [Please note that hours of operation may change, and it's best to contact the store directly for the most up-to-date information]

Payment methods: Credit cards, debit cards, NFC mobile payments

Customer Reviews and Feedback

Russell Hardware Company has received an impressive 76 reviews on Google My Business, with an average rating of 4.3/5. Customers rave about the store's excellent customer service, wide range of products, and convenient location.

One customer, Bill, recently commented, "I talked to Bill and he was very helpful to me Thank you so much And keep up the great work" This sentiment is echoed by many other customers, who appreciate the store's commitment to excellence and customer satisfaction.

👍 Reviews of Russell Hardware Company

Russell Hardware Company - Bloomfield Hills, Michigan
Brenna W.
1/5

They quoted me half sets of door levers, misrepresented that they was a full sets (as I wanted), and then wouldn't honor their price and wanted an additional $1,500. Needless to say I won't be doing business with them and would advise others to do the same.

Russell Hardware Company - Bloomfield Hills, Michigan
Xhesjan Z.
5/5

I talked to bill and he was very helpful to me! Thank you so much! And keep up the great work!

Russell Hardware Company - Bloomfield Hills, Michigan
T B.
5/5

I've had great experience with Russell Hardware. They have an excellent hardware selection and the staff is always very helpful. Recently, I walked in with a faulty door latch and Bill set me up on the spot with interim parts and got the latch working so I had a functional door lock while I wait for the lifetime warranty Baldwin parts to arrive. I'll definitely continue to use them as my go to hardware source. Thank you Bill & Russel Hardware!

Russell Hardware Company - Bloomfield Hills, Michigan
Lewis H.
5/5

They have unique products that are fantastic. Very well worth a visit. More importantly they have a great staff who know the business and are very helpful. I took a very old mortis lock which broke. While they did not have a replacement for the 100 year old lock they had great suggestions and gave me a wonderful list of places to try and people who might help. A good deal of time insight and help.

Russell Hardware Company - Bloomfield Hills, Michigan
George D.
1/5

I have been a customer of Russel Hardware for 30 years. I visited the store a couple weeks ago to buy a door hinge. I had the box from the last time I purchased this exact hinge some years ago.

I was told it was available and they would call me with pricing and availability. They never called so I bought it online.

This will probably be my last visit to Russel Hardware. The staff just doesn’t care.

Russell Hardware Company - Bloomfield Hills, Michigan
Shannon S.
5/5

Excellent customer service! I purchased a beautiful walnut desk on FB Marketplace that was missing some of the hardware. Nicole helped me find exactly what I needed and gave me all of my options that would match the original hardware. There is no place like Russell Hardware for service and selection.

Russell Hardware Company - Bloomfield Hills, Michigan
TM E.
2/5

This used to be my favorite high end hardware store until my most recent experience. I’ve bought many quality items over the past 35 years here including very expensive door hardware for an entire large house. My recent experience really left me disappointed. I was ready to place an order for all of my hardware for a new build including all door hardware and cabinet hardware and had already pursued a quote but never got a return phone call or email back to place the order! Pretty shocking considering this was a very expensive purchase of Alno, Baldwin and other expensive products for a 7500 sq ft home, including lighting fixtures. I ended up at Herald Wholesale and was very happy. I doubt I will ever return after the hours spent choosing and shopping. The 2 stars are for the excellent displays.

Russell Hardware Company - Bloomfield Hills, Michigan
Kathleen J.
5/5

Brian went above and beyond to help me select the hardware for my kitchen. He steered me away from my original selection (which I am grateful for). I actually contacted him when my contractor installed the wrong cabinets and he helped me select new ones (we had to get a little creative). With Brian's input, we were able to make the flow in the kitchen look so much better. By the time I had to make a final decision on hardware, I was exhausted from making so many selections during our renovation. He selected the hardware for me, reassured me it would look great, and checked me out in under 20 minutes. We just installed the hardware last week and I LOVE IT!

Russell Hardware Company - Bloomfield Hills, Michigan
Brenna W.
1/5

They quoted me half sets of door levers, misrepresented that they was a full sets (as I wanted), and then wouldn't honor their price and wanted an additional $1,500. Needless to say I won't be doing business with them and would advise others to do the same.

Russell Hardware Company - Bloomfield Hills, Michigan
Xhesjan Z.
5/5

I talked to bill and he was very helpful to me! Thank you so much! And keep up the great work!

Russell Hardware Company - Bloomfield Hills, Michigan
T B.
5/5

I've had great experience with Russell Hardware. They have an excellent hardware selection and the staff is always very helpful. Recently, I walked in with a faulty door latch and Bill set me up on the spot with interim parts and got the latch working so I had a functional door lock while I wait for the lifetime warranty Baldwin parts to arrive. I'll definitely continue to use them as my go to hardware source. Thank you Bill & Russel Hardware!

Russell Hardware Company - Bloomfield Hills, Michigan
Lewis H.
5/5

They have unique products that are fantastic. Very well worth a visit. More importantly they have a great staff who know the business and are very helpful. I took a very old mortis lock which broke. While they did not have a replacement for the 100 year old lock they had great suggestions and gave me a wonderful list of places to try and people who might help. A good deal of time insight and help.

Russell Hardware Company - Bloomfield Hills, Michigan
George D.
1/5

I have been a customer of Russel Hardware for 30 years. I visited the store a couple weeks ago to buy a door hinge. I had the box from the last time I purchased this exact hinge some years ago.

I was told it was available and they would call me with pricing and availability. They never called so I bought it online.

This will probably be my last visit to Russel Hardware. The staff just doesn’t care.

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