Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California

Provident Credit Union: Your Community-Focused Financial Partner in Redwood Shores

Nestled in the heart of Redwood Shores, Provident Credit Union's community branch offers personalized banking services and a commitment to fostering financial well-being. With a mission to serve its members and the community, Provident Credit Union provides a comprehensive range of financial solutions tailored to meet individual needs.

Main Services

• Credit Union Services: Provident Credit Union offers a full suite of credit union services, including savings and checking accounts, certificates of deposit (CDs), and individual retirement accounts (IRAs).
• Loans: The branch provides various loan options, such as mortgage, auto, personal, and business loans, to help members achieve their financial goals.
• Financial Consultation: Their experienced team offers financial consultations to help members make informed decisions about their money.
• ATM Services: Provident Credit Union members have access to surcharge-free ATMs, including the one located at the Redwood Shores branch.
• Online and Mobile Banking: The credit union offers user-friendly digital platforms for managing accounts, making transactions, and staying informed about financial health.

Location and Access

Provident Credit Union's Redwood Shores Community Branch is conveniently located at 210 Redwood Shores Parkway, Redwood City, CA 94065. Situated in the heart of the Redwood Shores Business Park, the branch is easily accessible from Highway 101, via the Redwood Shores Parkway exit.

Public transportation is available nearby, with the Redwood Shores Transit Center just a short walk away. The transit center is served by several SamTrans and AC Transit bus routes, providing convenient access to the branch for commuters and residents.

For those driving, the branch offers ample free parking, including designated wheelchair-accessible spots.

Featured Characteristics

• Wheelchair Accessibility: The branch is designed with wheelchair accessibility in mind, featuring a wheelchair-accessible entrance and parking lot.
• Cash Advance: Provident Credit Union offers cash advance services to its members at the Redwood Shores branch.
• Community Focus: As a not-for-profit, member-owned cooperative, Provident Credit Union is committed to giving back to the community through financial education, sponsorships, and donations.
• Personalized Service: The branch prides itself on delivering personalized, exceptional service to each member, fostering a strong sense of community among its members.

Practical Information

The Redwood Shores Community Branch is open Monday through Friday, from 9:00 AM to 5:00 PM. To reach the branch by phone, call 650-591-7845. For more information about Provident Credit Union's services and products, visit their website.

Provident Credit Union accepts various payment methods, including checks, cash, and electronic transactions via online and mobile banking. It is recommended to contact the branch directly for up-to-date information on accepted payment methods.

Positive Aspects from Reviews

Long-time customers praise Provident Credit Union for its excellent customer service, with many reviews mentioning specific tellers and staff members who consistently go above and beyond. The branch's convenient location and easy access are also frequently highlighted in customer reviews.

Former customers who have since moved or changed banks often express regret at leaving Provident Credit Union, citing the credit union's competitive rates, personalized service, and community focus as reasons they miss their former banking relationship.

Pros of Provident Credit Union (Redwood Shores Community Branch):

• Exceptional customer service
• Competitive rates
• Convenient location
• Community focus
• Wheelchair accessibility

👍 Reviews of Provident Credit Union (Redwood Shores Community Branch)

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.

Wissam H.

5/5

I went in to cash a check that exceeded there limit and was told I couldn’t do it by BOA and it would take 7 business day. Tao and his team were able to get it done and confirmed in two days! Outstanding turn around. Thank you Provident!

abdulwali Y.

1/5

Wow ,with a credit score of 744 and income of 160000$ you can’t get a small amount loan ,if they don’t want to give loan why they run people credit ,I don’t know what else they want ,maybe they want joe bidden or Donald trump to co sign for you . do not give any kind of loan application they won’t approve it ,

shiva B.

5/5

I had been member with Provident since 2018. I had issue with my loan added with extra insurance but when I was helped by Shrawan Ghimire, I am glad he explained me what’s going on and how could I be helped. Thank you Shrawan

Michael H.

1/5

Broken ATM, says 24 hour ATM access. FAIL. Poor service, please try harder.

T C.

5/5

Met with Andrew at the redwood shores branch for a recurring payment issue that I needed to cancel. He was very professional and answered the questions I had with diligence.
Woke up the next morning, checked my email and saw Andrews email to me stating that he had already reversed two payments which prevented me from having to make a phone call or another branch visit.
Peace of mind was a great way to start the day and it was all thanks to Andrew and his commitment to service .
This is what banking should be and this is why I stay at Provident. Thank you Andrew 🤙.

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.