Omega Business Services - Ceres, California

DR_ M.

It was Extremely UNPROFESSIONAL for the Owner to walk out on me when she knew I asked to speak with her after she was done attending a client. I totally recommend that New Clients reconsider there decision before choosing Omega Business Services. There are so many other places to do your taxes that would give better costumer service compared to the service that the owner gave me here at Omega Taxes. The owner needs to work on her professionalism and customer service before she accepts new clients. The secretary at the front desk did not remind the owner of a potential new client that was waiting to speak with her. They began talking about there personal lives instead of attending me while I waited near the front door. I was totally ignored by the owner and that doesn't look good for the business.

Isabel J.

Great customer service, and I'm definitely going back. My appointment was at 12:00, only weited 2 minutes, lady ready to help me.

alexia G.

I went to do my taxes for the very first time and Audelia was the lady to help me out today. She is very professional, patient, understanding, and bilingual. Not to mention I brought my boyfriend with me so it was two of us and we were out the door in about then 40 minutes. Highly recommended Audelia !

M A.

Too quality tax services and the most affordable prices. Esmeralda is the best! She is always super knowledgeable in all the latest laws and always gets me the most money back. She has been doing my taxes for 15 years and I will never go to anyone else!

Joaquin L.

Honestly God Bless this boy because he needs all the blessings possible! I’ve called many times and he either hangs up, doesn’t listen, forgets why I’m calling, becomes a normal teenager and forgets he is at a job and needs manners, but he needs to be trained to handle a phone call. I’ve gone to this place for a few years and never really complained; Elizabeth (best tax preparer ever) has always helped and I use to get a female picking up the phone but Lord bless this boy because you can just tell he needs it desperately. I’ve gone and personally heard him say on the phone what do you want her for. Little boy it is how can we help, how may we assist you, what is this in regards to. I do not know if he is related to the owner a worker or anyone there but train him. I’m only a few years older and I was taught proper customer service skills.

CArlos N.

I'm sure they're good at what they do but they will not be getting my business.

I walked into their location, it was busy. Waiting would have taken over an hour. I called to make an appointment and I was told they don't make appointments, only walk-ins. I ended up finding another place willing to accommodate.

Armando

Audelia best tax preparer ever! Great service. Very polite and was in and out in less then 30 minutes.

may Y. G. A.

Suppose to open at 12:30 but Never came ! Drove 30 min for nothing ! Bad place!