NAPA Auto Parts - Manteca, California

Exploring NAPA Auto Parts: Your Trusty Auto Parts Supplier in Manteca, CA

NAPA Auto Parts, located at 840 N Main St, Manteca, CA 95336, United States, is a renowned automotive store that caters to a wide array of customers' needs. With a 2098237107 phone number and an easily accessible website, NAPA Auto Parts ensures that you can reach them with ease. Let's delve into the details that make this store a go-to destination for auto enthusiasts and professionals alike.

Specialties and Services

While NAPA Auto Parts' website does not specify particular specialties, a plethora of reviews and the store's offerings hint at a broad range of services and products. Customers can expect to find:

• Batteries and related services
• Credit card, debit card, and NFC mobile payments
• Kerbside pickup, delivery, in-store pick-up, and in-store shopping options
• On-site services and same-day delivery for added convenience
• Wheelchair-accessible car park for accessibility
• Quick visit services for those with busy schedules

Moreover, the store's physical location and online platform allow for a comprehensive shopping experience, ensuring that customers can find what they need, when they need it.

Customer Satisfaction and Staff Excellence

NAPA Auto Parts has earned a respectable 4.2/5 rating from 107 reviews on Google My Business, indicating a high level of customer satisfaction. One standout review praises the assistance of an employee named Gill, who went above and beyond to help the customer. This commendation underscores the importance of helpful and knowledgeable staff in creating a positive customer experience.

Other points of interest include the store's ability to accommodate various needs, such as quick visits and wheelchair accessibility. These features demonstrate NAPA Auto Parts' commitment to ensuring that all customers can shop in a convenient and comfortable manner.

Location and Accessibility

NAPA Auto Parts' address at 840 N Main St, Manteca, CA 95336 places it in a central location, making it easily accessible to both local residents and visitors. The store's proximity to major roads and highways ensures that customers can reach it with minimal hassle, further enhancing the overall shopping experience.

Why Choose NAPA Auto Parts

With its comprehensive range of services, convenient location, and dedication to customer satisfaction, NAPA Auto Parts stands out as a premier destination for automotive parts and accessories. Whether you're a seasoned mechanic or a weekend warrior, this store has something to offer you. So, the next time you find yourself in need of auto parts or services, consider giving NAPA Auto Parts a try. You might just find that they exceed your expectations.

👍 Reviews of NAPA Auto Parts

Alita T. K.

5/5

This review is mainly based on one individual, Gill. He is the most helpful and nicest person! He went above and beyond to help me. For that reason alone I would definitely recommend this location. If Napa management see this, give Gill a raise or bonus!

Adriana M.

3/5

I was looking forward to reading Napa auto parts… for the price and nostalgia for our 1992 suburban. Ordered online with a 30 minute pick up expectation. After completing purchase, pick up changed to next day. Called the store to confirm my order/ETA. They could not be bothered to even ask my name, but promised me 8am my order would be ready for pick up. I called around 11am to confirm my order again, told to call later, order not ready and possibly waiting until Monday. Unacceptable. Waited for manager/delivery associate on duty (who by the way deserves a raise and promotion for being the manager on the weekends. Eddie swapped delayed items for in stock items and we moved on to do our tune up. Thank you Eddie for your help.
Keep you all posted on the actual results. Turns out most of her replacement parts have been from NAPA

Rosa S.

5/5

Great service gave me a lot of information for the part I needed, and although he wasn’t able to get the part for me, he gave me the part number and told me where I could get it.

Thinking I.

1/5

Only go if you can deal with someone with parts knowledge. My last visit was horrible, I received parts that were used and had an Incompetent parts runner tell me about parts and auto diagnostics that I knew more about than him. The parts runner had claimed to have been there about 8 years yet he didn't know what he was talking about. I'm guessing the parts runner was placed in the parts sales position just because he had been there 8 years. I have no clue why anybody would place someone without knowledge in the parts sales position.

Adriana M.

5/5

They always get the parts right. Only down side is some parts take a long time to arrive, and make sure to double check your parts before leaving- sometimes the parts are used/returns.
They are also very good about fixing this issue, warranty exchanges and regular exchanges. They are also very kind at this location. And accurate on getting correct parts

AJ H.

4/5

Got me the parts I needed good place

Odie M.

4/5

Really wanted to rate it at 3 stars due to a very limited inventory in the store but the counter person went out of his way to help me look for the part I needed and answer all my questions.
Parking is not ideal. It's shared with two other businesses. One being a lawnmower parts and repair and they have several mowers in their portion of the lot and their clients usually tow large utility trailers.
Overall A for customer service effort but Its an older store that doesn't really entice you to look around and shop for more than what you came for.

Steve B.

4/5

Had a problem with a car battery purchased at a different Napa.
The guys here were very professional and did everything they could to help.
Kudos to them.

mary M.

5/5

Best customer service ever, every one of the employees are so nice and helpful. But There’s one in particular, his name is Angel always with nice attitude and a smile on the face!

Alita T. K.

5/5

This review is mainly based on one individual, Gill. He is the most helpful and nicest person! He went above and beyond to help me. For that reason alone I would definitely recommend this location. If Napa management see this, give Gill a raise or bonus!

Arnulfo N.

5/5

First of all I really happy about the location and second of all the great customer service specially Angel and everyone else. Thank you for the great service!

Adriana M.

3/5

I was looking forward to reading Napa auto parts… for the price and nostalgia for our 1992 suburban. Ordered online with a 30 minute pick up expectation. After completing purchase, pick up changed to next day. Called the store to confirm my order/ETA. They could not be bothered to even ask my name, but promised me 8am my order would be ready for pick up. I called around 11am to confirm my order again, told to call later, order not ready and possibly waiting until Monday. Unacceptable. Waited for manager/delivery associate on duty (who by the way deserves a raise and promotion for being the manager on the weekends. Eddie swapped delayed items for in stock items and we moved on to do our tune up. Thank you Eddie for your help.
Keep you all posted on the actual results. Turns out most of her replacement parts have been from NAPA

Rosa S.

5/5

Great service gave me a lot of information for the part I needed, and although he wasn’t able to get the part for me, he gave me the part number and told me where I could get it.