Kevin J.
1/5
We rented a retail space advertised by Illi back in 2020, unaware of the troubles that lay ahead. During the application process, they refused to work with our agent, which should have been a red flag right then and there. Then, we discovered that they also functioned as a management company overseeing our location. Let me tell you, these guys will make sure you're in a tight spot, like snakes slowly draining your resources. Here's the story.
In 2021, they came to our premises and changed the electrical panel. During this process, their electrician damaged several of our ceiling lamps. After two months of back and forth, enduring no light in the back of our store, we ended up replacing the ceiling lamps ourselves. When we requested compensation for the damages, they sent us an invoice claiming we owed them $6,000 for the electrician's work. We argued that as tenants, we weren't responsible for the electrical panel, but they didn't care.
Fast forward to 2024, our store was broken into, and LAPD reached out to them for video footage of the outside of the shop. A couple of days later, we received a three-day notice to perform or quit, demanding $8,000, now labeled as past due rent because they applied the rent we paid towards those charges.
For property owners, our shopping center now has three vacant premises, and we're planning to leave as well because we want nothing to do with this company. I think you should do more research if you're considering hiring this company to manage your properties or if you're trying to rent from them.
For those of you trying to rent a place, make sure you hire an attorney to review every sentence of your lease agreement. Ensure you have an agent who represents you. And lastly, make sure Illi is not the one managing the premises because you're going to have a lot of trouble with them. Good luck.
Kevin @ LA Tech Repairs.
