Ideal Living Management LLC - Sherman Oaks, California

Ri P.

I’m deeply disappointed in Air Doctor for promoting air purifiers without carbon filters during LA's wildfires. While their units may handle particulate matter, they completely fail to address harmful VOCs like benzene, formaldehyde, acrolein, toluene, hydrogen cyanide, polycyclic aromatic hydrocarbons (PAHs), phosgene, chlorinated dioxins and furans, ammonia, and styrene. This demonstrates a clear lack of care for fire victims who rely on these devices for protection.

Even worse, they are engaging in blatantly deceptive marketing. They are mislabeling their prefilters as "wildfire filters" to mislead wildfire victims into believing they are specially designed to handle wildfire smoke. In reality, these so-called "wildfire filters" are less effective than their standard prefilters because they lack the activated carbon necessary to capture harmful VOCs released when homes burn. This isn’t just misleading—it’s exploiting people in crisis by making them think they’re getting better protection when they’re not.

To add insult to injury, their customer service is terrible. I was overcharged compared to the price quoted over the phone, and despite correcting my address at the time, they still shipped the product to the wrong address. They also lied about shipping, promising it would be shipped the same day, but it took four days. Getting anyone on the phone to resolve these issues has been nearly impossible.

Without a carbon filter, their purifiers are incomplete and marketed in a misleading way. If you value your health and want to support a company that actually cares, look elsewhere. Air Doctor seriously needs to do better. Their “generous” discounts on their bare-bones “commercial” models seem to be a ploy to clear out overstocked junk and make money on the future sale of their overpriced filters.

Thomas B.

Just had very bad experience with this seller”Ideal Living Direct” on Amazon.
Wife need menopause supplements I ordered but package got lost seller refuse to re send or refund.
I spend average $800 a month ordering through Amazon.
I learn my lesson.
I am not going to be a sucker anymore.

Lily B.

I have a few home wellness products from Ideal Living, like the AquaTru and AirDoctor, and I’ve been really happy with them. They’re one of the few brands that seem to genuinely care about their customers' well-being. Plus, their customer support has been great whenever I’ve needed it. Definitely a brand I trust.

Mykel M.

I love my AirDoctor 5500 ! As a caregiver to parents, you can't put a price on protecting your family from air contaminants. Worth every penny for peace of mind! Thank you Ideal Living for making such a great product.

Proudhaitian88

I’ve been using the AirDoctor for a while now, and it’s made a big difference in my home. The air feels fresher, and it’s great at catching dust and allergens. It’s easy to set up and pretty quiet, which I appreciate. Definitely a solid choice if you want cleaner air without much hassle. Thank you Ideal Living!

Cindy B.

I've been using the AquaTru and AirDoctor from Ideal Living for several months, and I'm absolutely thrilled with the results. The AquaTru provides the purest water I've ever tasted, and the AirDoctor has made a noticeable difference in the air quality throughout my home. Ideal Living's commitment to health and wellness truly shines through in these products. I couldn't be happier with my experience, and I highly recommend both the AquaTru and AirDoctor to anyone looking to improve their home environment. Top-notch products and an admirable company mission!

Tasia S.

I wasn’t sure how to set up my AromaTru at first, but customer service was super helpful and got me sorted quickly. Now I’m loving it! It works great and fills the space with an amazing scent!!

Tim C.

I use both the Ideal Living products, Air Doctor and AquaTru, products in my home daily. These amazing products have been so good for my family over the years and keep us feeling more healthy and safe from contaminates and pollutants. I highly recommend.