CSP Inc. | Managed IT Services and IT Support Company in Raleigh - Raleigh, North Carolina

CSP Inc. stands as a reputable and established Managed IT Services and IT Support Company strategically located in Raleigh, North Carolina. Situated at 1310 Nowell Rd, Raleigh, NC 27607, CSP Inc. provides comprehensive technology solutions to businesses of all sizes, fostering efficiency and growth. Their readily accessible contact information includes a phone number at 94203231 and a user-friendly website at cspinc.com. The company’s dedication to client satisfaction is evident in its robust online presence and positive customer feedback.

Company Overview and Specialties

CSP Inc. specializes in a wide range of IT services, including but not limited to managed IT services, proactive network monitoring, cybersecurity solutions, data backup and disaster recovery, cloud computing support, and help desk support. They cater to diverse industries, demonstrating adaptability and expertise in addressing unique business needs. The company’s core focus is on ensuring that clients’ technology infrastructure operates smoothly and securely, minimizing downtime and maximizing productivity. Their commitment extends beyond simple fixes; they prioritize strategic planning and ongoing support to align technology investments with overall business objectives. A key differentiator for CSP Inc. is their ability to provide both onsite services and convenient online appointments, offering clients flexibility in accessing support.

Key Features and Accessibility

• Comprehensive IT Solutions: CSP Inc. offers a holistic approach to IT management, encompassing preventative maintenance, reactive support, and strategic consulting.
• Proactive Monitoring: Utilizing advanced monitoring tools, they identify and address potential issues before they impact business operations.
• Cybersecurity Expertise: Protecting client data and systems is paramount, with specialized services including vulnerability assessments, penetration testing, and security awareness training.
• Scalable Solutions: Their services are designed to scale with a client’s evolving needs, ensuring long-term support and growth.
• User-Friendly Access: Offering both online scheduling and direct onsite assistance, CSP Inc. prioritizes convenience for its clients.

Furthermore, CSP Inc. demonstrates a commitment to inclusivity and accessibility. The company’s office location is equipped with a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that individuals with mobility challenges can readily access their services. This dedication to accessibility reflects their broader commitment to serving a diverse clientele.

Customer Feedback and Reputation

CSP Inc. has garnered a strong reputation within the Raleigh area and beyond. As evidenced by 13 reviews on Google My Business, the company consistently receives positive feedback regarding its responsiveness, expertise, and commitment to client success. The average customer opinion is a commendable 4.3/5, reflecting a high level of satisfaction among their clientele. Many clients attest to the longevity of their partnership, with one client noting a relationship spanning nearly two decades. This long-standing trust underscores the value that CSP Inc. brings to its clients’ operations. The feedback consistently highlights the best-in-class knowledge and expertise offered by the team, contributing significantly to the smooth operation of client networks and the successful execution of complex IT projects. Clients appreciate the super-fast service response time, recognizing its critical role in minimizing disruptions and maintaining productivity.

Contact Information and Additional Details

For those seeking reliable and comprehensive IT support, CSP Inc. presents a compelling option. Their location in Raleigh, NC, combined with their extensive service offerings and commitment to client satisfaction, positions them as a valuable partner for businesses looking to streamline their technology operations. Potential clients are encouraged to explore the company’s website at cspinc.com for detailed information about their services and to schedule an online appointment or discuss their specific needs with a representative. Contacting them directly at 94203231 will connect you with a dedicated team ready to provide tailored solutions.

👍 Reviews of CSP Inc. | Managed IT Services and IT Support Company in Raleigh

Monty R.

5/5

CSP has been our Managed IT Service Partner for almost 20 years. Their knowledge and expertise is best-in-class. Having them as a partner and advisor has kept our network running smoothly and, more recently, helped us tackle IT projects that have made our organization more efficient - all at a very reasonable investment. Service response time is super fast as well.

Turbo G.

5/5

These guys went out of their way to get my issue resolved. I can't remember the tech's name, but he used the phrase, "10-4" a lot as we talked. During my three day wait, he called me back three times to give me status updates. He deserves a kudos for a job well done!

Lindsey S.

1/5

I brought my computer (Lenovo Thinkpad 410) to the CSP drop-off location in Chapel Hill for a warranty repair. The issue was that the computer would not boot up. CSP had the computer for 4 business days. During this time I received several calls updating me on the status of my order, which was essentially "we took the battery out, put it back in, and the computer was fine." When the computer was returned, I received an invoice for $120, despite this being a warranty repair. I thought this was odd considering they did virtually nothing to the computer. When I called to inquire, they first told me that it was $60, and then $120, and then to call back later. A few days later I received a second invoice for $60 because they had run some anti-virus scans on it (which I did not request). I thought this was a rip-off but paid it because I should have verified the cost up front. However, several days later, the computer again failed to boot up-- the exact same problem I had asked CSP to repair. So essentially, I'm out $60 and my computer is not fixed. I will not bring my computer back to this repair shop.

Trish V.

5/5

CSP is the best IT Service in Raleigh. Anytime I need something done, the response time is quick and they get it done! Thanks CSP!!

Brad C.

5/5

Wonderful company and great people!

Stephen R.

5/5

Love CSP!

Jason H.

5/5

Great people that know their stuff.

Andrew D.

5/5