Brighter Financial Corporation - Lexington, North Carolina

Brighter Financial Corporation

Brighter Financial Corporation is a reputable loan agency located at 285 N Talbert Blvd, Lexington, NC 27292. Established with a mission to provide financial solutions to individuals and businesses, they have been serving the community since 2014. Their dedication to customer satisfaction and professionalism has earned them a strong reputation in the industry.

Address: 285 N Talbert Blvd, Lexington, NC 27292

Phone: 62429626

Website: brighterfin.com

Specialties: Loan agency

Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot

Opinions: This company has 27 reviews on Google My Business.

Average opinion: 4.3/5

Brighter Financial Corporation offers a wide range of financial services, including but not limited to personal loans, business loans, and mortgage services. Their team of experienced professionals works closely with clients to understand their unique financial needs and provide tailored solutions. With a focus on transparency, integrity, and exceptional service, Brighter Financial Corporation has built a loyal clientele over the years.

One of the key factors contributing to their success is their friendly and knowledgeable staff. Clients appreciate the courteous and professional demeanor displayed by the representatives, creating a pleasant atmosphere during their interactions. Many customers have expressed their satisfaction with the quick service and the ability to complete transactions efficiently, without long wait times.

The company's commitment to accessibility is evident in their wheelchair-friendly entrance and parking lot, ensuring that all clients can easily access their services. This attention to detail sets Brighter Financial Corporation apart from other financial institutions in the area.

In addition to their excellent service, Brighter Financial Corporation has received high praise for their long-term relationships with clients. Many customers have been with the company for several years, consistently receiving outstanding support from dedicated representatives like Johanna. This level of personalized service has been a significant factor in maintaining client loyalty and fostering positive word-of-mouth recommendations.

If you are in need of financial assistance or simply looking for expert advice, Brighter Financial Corporation is a reliable choice. With their convenient location, dedicated staff, and commitment to client satisfaction, they continue to be a trusted name in the financial industry.

👍 Reviews of Brighter Financial Corporation

Deborah L.

5/5

In and out, not a long wait time. Very cordial, nice atmosphere, Representatives are very nice and friendly never had a problem very professional. I've dealt with them since 2014 and Johanna has Always been cordial and Friendly. Would recommend them. Thanks for being there when I needed your services.

Wanda R.

1/5

In less than 24 months this branch has failed to record 3 of our payments. Through our own persistence and organized record keeping we have been able to force them to find and properly backdate and correctly post all three payments. There’s always an excuse … it’s our website… it’s a glitch … computers and email notifications weren’t working. One of these incidents caused my husband’s credit score to drop 50 points. The manager was VERY slow in sending the notice to the credit bureau to request correction and updating of his credit. Very frustrating and unprofessional.

settinggoalz

5/5

From day one they have been very kind and understanding. They have apologize if the wait time is to long due to being short of staff at times. The ladies are absolutely wonderful. Thank you for your customer service.

joshua R.

1/5

I have had a loan through this company since January. All the staff is very short tempered and rude and will get an attitude with you on the phone. They have not been reporting my monthly payments to the credit bureaus since May!!! I only show as making 3 payments when I have be made 9. I have been calling about this for about two months plus and they keep giving me some lame excuse about it's their software company and is a glitch in the system and the computers are messed up. Funny they can still take my payments there's nothing wrong with the computers when it comes to money. I called back many times and was told someone would call me back and they never did so I have had to call many times in reference to this. The manager Elaine just today got an attitude with me and said I've told you a million times it's the software companies issue and how many times do I have to tell you that?! Yelling at me which is absolutely inappropriate and unacceptable. I said I would like the software companies number so I can talk to them myself somes nothing is being done and she said nope you aren't talking to my software company and I said why not that's fishy. She them proceeded to hang up on me!!! I'm beyond livid right now.

Stephen G.

5/5

Good experience so far. Have three separate car loans through them now. 10 day Grace period is nice.

Aaron H.

5/5

Best finance company ever elaine is a true blessing great people who work with you and make sure there customers are satisfied definitely 5 star!

Mike C.

5/5

ABSOLUTE BEST and most friendly customer service i have ever dealt with over the phone 🙂 very pleased 🙂

C B.

1/5

Customer service is very poor. Staff is short and rude. Anytime I have had to call, I have dreaded it due to the staff.