Bank of America (Lobby Service Only) - Duarte, California

Address: 1440 E Huntington Dr, Duarte, CA 91010, United States.
Phone: 6263036941.
Website: locators.bankofamerica.com
Specialties: Bank, Financial consultant, Financial planner.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 35 reviews on Google My Business.
Average opinion: 2.3/5.

📌 Location of Bank of America (Lobby Service Only)

☎️6263036941

⏰ Open Hours of Bank of America (Lobby Service Only)

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: 9 am–4 pm
Sunday: Closed

Bank of America, located at 1440 E Huntington Dr, Duarte, CA 91010, United States, offers lobby services only. This financial institution can be contacted at Phone: 6263036941 and their website is locators.bankofamerica.com.

Some of the specialties of Bank of America include banking, financial consulting, and financial planning. This establishment is wheelchair-accessible, with a car park and entrance designed for individuals with disabilities. According to Google My Business, Bank of America has received 35 reviews with an average rating of 2.3/5.

Bank of America's lobby services provide a range of financial options for customers. With a focus on banking, financial consulting, and financial planning, this institution provides expert advice and guidance to help individuals and businesses manage their finances effectively.

The location of Bank of America in Duarte, CA, is convenient for customers in the area. With a wheelchair-accessible entrance and car park, this establishment is designed to accommodate all customers, regardless of their mobility needs.

When searching for a financial institution, it's essential to consider several factors, including location, services offered, and reputation. Bank of America's lobby services in Duarte, CA, offer a range of financial options and expert guidance to help customers manage their finances effectively. Their website, locators.bankofamerica.com, provides additional information about their services and offerings.

👍 Reviews of Bank of America (Lobby Service Only)

Bank of America (Lobby Service Only) - Duarte, California

Elizabeth C.

5/5

Awesome customer service provided by Roxi, she was very professional. After visiting several major banks and attempting to open a Trust Account with the staff not knowing how to process legal paperwork. (Several appointments in one day) I came to BofA and the staff at this branch was more than willing to help guide me. On the same visit, I also met with Alan, he went above and beyond and explained everything throughly. I was having a stressful day dealing with incompetent bankers all day, but Alan made me feel at ease he was knowledgeable and had great customer service. Thank you, Alan and Roxi, you guys make an AWESOME TEAM!!!

Evan M.

1/5

Consistency slow, understaffed, absolutely no sense of urgency and zero personality or customer service.

Just walk in and expect all the employees to stare at you with a blank stare. No hi how are you… please have a seat, what can we help you with. Not one said thanks for coming in have a good day….

3-15 people in line… we don’t care. We’re only going to keep 2 tellers…

Just a bunch of mindless employees. Hire based on skill… not baseless qualifications…

Kenneth W.

5/5

Calvin was very polite , patient and helpful for helping our kinds set up their student bank account. Highly recommend Calvin for all your banking needs. A+ service and hospitality. Great experience at this Bank of America branch.

Everardo G.

1/5

The branch is the worst ever to bank at. I always try go to a branch by work if possible. It's not necessarily better but less people usually are there at any given time so its reasonable. This branch puts minimal tellers at peak times and wait times are horrendous. The Dmv has better wait times. For being a multimillion corporation I would think it could spare hire an employee or two, but alas we are only the small change here. Anyways the 1 star is for their employees, they are only the bright spot in this disaster. I am actively looking for another bank.

Eileen S.

1/5

I attempted to make an appt 3 different days. I was able to schedule on my fourth try. Upon my arrival they were not prepared to meet me at my scheduled time. I'm on a time schedule this is my lunch half hour. I've never had SO MANY issues with and other bank before.

Ju L.

1/5

This branch is way too understaffed during Saturday for the tellers and new account representatives. The wait time is crazy. I see tellers are working nonstop and they look tired and hopeless. I feel sorry for them. However, 5 STARS to the associates. They were friendly and helpful.

Amilcar C.

1/5

I've been a customer for 20+ years and no more! I beg you to pick another bank. Their platform is amazing but the customer service on the phone, in chat bots, or face to face is the worst. This branch specifically needs to be reviewed. 99.99% of my visits always turn out to be a bad experience.

King S.

1/5

Closes an hour earlier than other Bank of America's nearby, service worse than other Bank of America's nearby. My contractor tries to cash a check that has both me and his company name on it. One time my contractor can just deposit the check without any questions asked. One time I had to come with the contractor signing a signature card, so I won't have to come in with my contractor again in the future. Today they wanted me to come in with the contractor AGAIN to deposit the check. We asked how come each time the policy is different? They can't give us an answer, they blamed whoever handled our previous transactions did it incorrectly. If that's the case, then all the employees need to be trained all over again to keep the rules consistent.