Association Management Solutions - Charlotte, North Carolina

Association Management Solutions: A Comprehensive Overview

For property owners and association board members seeking reliable and efficient management services, Association Management Solutions (AMS) stands as a prominent choice. Located at 4523 Park Rd #104a, Charlotte, NC 28209, United States, AMS offers a comprehensive suite of services designed to streamline operations and enhance the overall living experience within communities. Their dedicated team is readily accessible via Phone: 7049406100, and prospective clients can explore their offerings and schedule convenient online appointments through their website: Website: https://amshoa.com/charlotte-hoa-management/.

Specialized Property Management Expertise

AMS specializes in providing a full range of property management services tailored to the unique needs of homeowner associations (HOAs) and condominium associations. Their core focus revolves around alleviating the administrative burden on board members, allowing them to concentrate on strategic initiatives and community engagement. They handle everything from routine maintenance and vendor management to financial administration and legal compliance. AMS’s commitment to detail and proactive approach ensures that communities operate smoothly and efficiently. The availability of on-site services further underlines their dedication to providing responsive and personalized support.

Key Services Offered

* Financial Management: AMS expertly manages HOA budgets, collects assessments, prepares financial reports, and handles accounts payable and receivable. They prioritize transparency and accurate record-keeping, fostering trust and accountability within the association.
* Maintenance and Repairs: A robust maintenance program is crucial for preserving property values and resident satisfaction. AMS coordinates preventative maintenance, handles emergency repairs, and contracts with qualified vendors to ensure timely and cost-effective solutions.
* Vendor Management: AMS maintains a network of trusted vendors, negotiating competitive rates and ensuring high-quality service delivery. This includes landscaping, cleaning, security, and other essential services.
* Legal Compliance: Staying abreast of local, state, and federal regulations can be complex. AMS ensures compliance with all applicable laws and regulations, minimizing the risk of legal issues and fines.
* Communication & Community Engagement: AMS facilitates clear and consistent communication between the board, residents, and management team. They organize community events, manage newsletters, and provide a centralized platform for information sharing.

Accessibility and Customer Service

AMS recognizes the importance of convenience and responsiveness. The company offers wheelchair-accessible car park, demonstrating their commitment to inclusivity and accessibility. Furthermore, the positive feedback consistently received highlights their dedication to exceptional customer service. The reported ease of communication, such as the swift response to a request for a statement – as exemplified by a recent interaction with Jeanell – exemplifies their commitment to client satisfaction. The high volume of 91 reviews on Google My Business indicates a significant level of customer engagement and a broad base of satisfied clients. The average opinion of 3.3/5 suggests there's always room for improvement, continuously pushing to enhance the overall client experience.

Additional Points of Interest

Beyond the core services, AMS provides several value-added features:

* Online Appointment Scheduling: Clients can easily schedule consultations and meetings through their website, streamlining the process and maximizing efficiency.
* Dedicated Account Management: Each HOA is assigned a dedicated account manager who serves as a primary point of contact and provides personalized support.
* Transparent Reporting: AMSHOA provides detailed financial reports and performance metrics, keeping clients informed every step of the way.

Association Management Solutions is a dependable partner for HOAs seeking to optimize their operations and enhance the quality of life within their communities. Their combination of professional expertise, convenient services, and commitment to customer satisfaction positions them as a leading provider in the Charlotte area and beyond.

👍 Reviews of Association Management Solutions

MaryEllen K.

5/5

Call AMS today and spoke with Jeanell who I advised that I needed a a copy of my statement. She was very pleasant and helpful. By the time I got off the phone with her my statement had already been emailed to me.

Thank you for your quick response.

Michael

1/5

This is the WORST management company we’ve ever worked with. Rusty, our so-called property manager doesn’t respond and is nonexistent. I’ve sent multiple issues over 8 months and have not received one response nor fix. Find another HOA management company and run as fast as possible from AMS. $45/month for nothing and no service. But god forbid your late 1 day, and you’ll have a late fee on your HOA fee. I WOULD LOVE to be contacted by administration before we get legal counsel. Here is our latest beauty…

Tim J.

1/5

Rasing their rates 3x for 2026
AMS has never attempted to provide better services for our site. Has never attempted to improve the vendors or contracts or insurance rates. AMS has done absolutely nothing that would warrant an increase in rates, let alone a 3x increase. Our concerns are that AMS is increasing its rate 3x. It shouldn't even be as high as it is to begin with.

Erik M.

1/5

1 star is too many. Our sprinklers haven't worked for 1.5 years. Our "community manager" knows about. I have little to no pine straw in front of my townhouse and it's July. It's been over a year since the little amount that gets put out was put out. The front office won't let you talk to Management to complain about their services. They also won't relay messages. Horrible, terrible service would be an overstatement since no service is provided by AMSHOA.

Michelle G.

5/5

Fantastic experience with Kimberly and Jeanell! They were professional, responsive, and incredibly helpful throughout the process. They promptly answered all my questions and provided every detail!

Lee K.

1/5

ZERO STARS FOR ZERO EFFORT. (I could not post without marking at least one star)
Our local AMS Homeowners Association management company in Charlotte, NC is just one step above totally useless. They seem to exist for the sole purpose of taking 30% of our homeowner's dues as their management fees, paying the public utility fees but little else. I have reported numerous HOA covenant violations and they have done NOTHING about it other than reply with a form email and hiding being "due to privacy laws" as an excuse to never report if anything is being done. And, as it turns out, nothing ever is. Here is an example: AN ILLEGAL as written in the covenants chicken coop with rooster that awakens the neighborhood at dawn and crows all day.

Sarah S.

5/5

This is the best HOA group I have worked with. Stephanie DeCamp always responds to work orders and questions and is helpful and friendly in communication. Thank you for being easy to work with!

Simpson P.

5/5

Big thank you to Stephanie DeCamp for her quick response and great communication. This company always goes above and beyond with HOA requests and repairs. We appreciate you!