Common Sense Business Solutions - Santa Rosa, California

Jeff L.

⭐️⭐️⭐️⭐️⭐️

I recently had the pleasure of working with Ross and Rita at Common Sense Business Solutions, and I cannot express enough how impressed I am with their outstanding service and products. From the moment I reached out for a consultation, Ross was incredibly knowledgeable and attentive, helping me find the perfect copier solution tailored to our needs.

The installation process was seamless, and Jesus, the technician was professional and efficient. He took his time to walk us through the features of our new copier, ensuring that we felt comfortable using it right away. The quality of printing is remarkable—sharp, vibrant colors and crisp text, making our documents look more professional than ever.

What really stands out is their exceptional customer service. They remain accessible for any questions or support we may need, responding promptly to our inquiries. Rita has already helped me many times and worked through issues with kindness and patience.

I highly recommend Common Sense Business Solutions to any business looking for local, reliable and high-quality copier solutions. You won’t be disappointed!

Sincerely,

Jeffrey Lyons,
Owner / Funeral Director:
Adobe Creek Funeral Home & Cremation Services, Petaluma
Pleasant Hills Memorial Park, Mortuary & Crematory, Sebastopol

Executive Operations Director:
Monte Vista Memorial Gardens & Mortuary, Livermore
Pacifica Chapel by The Sea, Pacifica
Santos Robinson Mortuary, San Leandro

Marie M.

Ross and his friendly and very capable staff have been taking care of my businesses for decades. I am delighted to give them my highest rating and recommendation! Ross puts his customers first and is "Johnny on the spot" responsive when there are questions or technical issues. He has my business until I retire!

Ulrike V. S.

Stark Reality Restaurants have been a happy CSBS customer since 2011. Since then our company has doubled in size, we now have 8 restaurants all using CSBS copiers.

One of the things that really sets them apart is that Ross, the owner has a personal connection with his customers. If an issue arises Ross is involved. If I need help I can call Ross directly.

Their response time is exceptional and their techs are prompt, knowledgable and courteous. Doing business with CSBS is a seamless and pleasant process and I would recommend them to anyone looking for coper service!

Bill M.

Ross and his team at CSBS have been providing us with quality equipment and stellar service for 15 years. Their prices are extremely reasonable and the response time is unbeatable.

Rebecca F.

Ross and the team have set us up with a great machine. They have been incredibly kind and comprehensive with their services and are committed to ensuring that our team knows how to get the most and best use out of our copier/printer!

Patrick M.

Ross and his team at CSBS have just been fabulous! Speedy response for service calls We wish them many more years of success!

Geo H.

We chose Common Sense Business Solutions to replace our old copier. We are extremely happy with the new copier and even happier with the responsiveness, expertise and friendly service that CSBS provides. Ross and his team have been outstanding to work with throughout the process, and Rita provided great training at the time of installation. We wholeheartedly recommend CSBS for all your copier needs.

Jamie K.

We are very excited to have our new and improved copy/scanner/printer for our office staff. The process has been easy and seamless. Thank you Ross and team!