Partners Community Management - South Pasadena, California

Address: 1107 Fair Oaks Ave #107, South Pasadena, CA 91030.
Phone: 65293918.
Website: partnerscm.com
Specialties: Homeowners' association.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 6 reviews on Google My Business.
Average opinion: 1.7/5.

📌 Location of Partners Community Management

☎️65293918

Partners Community Management is a reputable company located at 1107 Fair Oaks Ave #107, South Pasadena, CA 91030. They can be contacted via phone at 65293918 or by visiting their website at partnerscm.com. This organization specializes in serving homeowners' associations, which is evident in their extensive experience and dedication to client satisfaction.

The company is committed to providing accessible services, as they offer a wheelchair-accessible entrance and parking lot for clients with special needs. Despite these efforts, Partners Community Management has received a mixed reception from the public. On Google My Business, they have a total of 6 reviews, with an average rating of 1.7/5.

In terms of their services, Partners Community Management focuses on managing homeowners' associations efficiently and effectively. They understand the unique needs and challenges faced by these communities and strive to offer tailored solutions to each client. The company's team of professionals is well-versed in various aspects of community management, including financial management, communication, and maintenance of common areas.

For individuals seeking a reputable community management company, Partners Community Management is worth considering. Their dedication to accessibility and tailored services sets them apart from competitors in the industry. To learn more about their offerings and how they can help manage your homeowners' association, visit their website or contact them directly.

👍 Reviews of Partners Community Management

Partners Community Management - South Pasadena, California

Arren B.

1/5

Pricilla never answers her phone and is impossible to contact if you need anything. Basically, she contacts you, you don't contact her.
We had a water leakage issue that we were told about and went to get it addressed immediately. PCM sent out work orders to the relevant contractors to work on our place to get it fixed. What we weren't told, however, is that we won't be able to use our ONLY SHOWER for at least 5 days since air samples need to be taken in between them working on it. I wish that somebody explained that to us BEFORE they started.

Colton B.

1/5

Fraudulent practices by HOA firm. I am a resident at a property Partners Community manages. Upon moving in; I was required to pay a $250 move-in fee; and submit a $500 deposit for any damages to property upon move-in . Upon completion of move-in; the move-in manager, Jose Granera - asked if I would like my deposit check back or if they should void it. I said they could void it.

Three days later; the deposit check was cashed by Partners Community Management. After several attempts to contact them to request a refund of my deposit; I received a voicemail from Karol Ortez asking her to give her a call to "discuss" the refund.

After finally getting in Contact with Karol directly; I was told that they had the right to cash and keep my deposit. I adamantly disagreed. When I pressed her further, she stated that because I did not move-in during my scheduled timeframe, 12-5PM, that I was responsible for the extra time. My move-in lasted from 4PM-6PM.

After discussion, Karol agreed to partial refund my deposit, changing her story that they had the right to keep the entire thing. However, I requested that she refund my entire deposit. She stated that once I paid the HOA for the "added move-in time" they would be able to process my refund. I again, requested she process my refund the same day. She claimed to be unable to process that request; and suggested I contact the manager, David, who happened to not be in the office that day.

My concerns are that if I had not noticed the deposit taken out of my account, and had not follow-up multiple times; Partners Community Management would have collected $500 without cause.

My issue is that this deposit is explicitly for MOVE-IN related damages to Property @ Flower Street Lofts. Partners Community Management fraudulently and without cause cashed a deposit check, well aware there were no damages to the property @ Flower Street Lofts.