The Management Consultants - Manhattan Beach, California

Elizabeth D.

I just had the most mind blowing in a bad way experience with this company. They made us drive 30 minutes to Manhattan beach to get keys to see a property in El Segundo and then wanted the keys back within an hour. One of the keys didn’t even work so we could not see one of the units. Monica told my husband that we could start the paperwork for one unit and see the other one once the locks were changed and that we could switch the deposit over if we liked the one we couldn’t see the first time. When I brought that up she said no way I never said that. I challenged her on it and then she agreed to show me the place at 4 today. I waited for 30 minutes with my two young kids and she did not show and did not call beforehand to let me know she would be late. I had to call her office twice to ask where she was and the staff person told me she had just left and it was already after 4 pm when she should have already been there. This despite confirming this morning I would be there at 4. After 30 minutes I left and then she called me to say she was there. When I told her it was unprofessional to leave someone sitting there for 30 minutes without communication and when it was their fault in the first place that the key for the unit hadn’t worked she started screaming at me like a crazy person and it was on my car audio so my kids heard and it were scared. I couldn’t even get a word in and she screamed that we could come get our deposit and she would not be renting to us anymore. I feel ok about that part because clearly this is a horrible management company and renting from them probably would have led to numerous problems but the way she treated me is still shocking. I am going to try to find the owner of this property and let them know how their management company is treating people. I suggest if you are considering renting from them just do yourself a favor and don’t. On top of everything noted above this company doesn’t use email, requires you to drop an application off in person, had different and inaccurate information every time we discussed terms, and just overall not up to date on how to run a business as well as the extreme lack of professionalism. I am a lawyer and I feel really confident they are going to get sued for the way they are handling these properties and tenants and that they will lose badly.

Serada J.

Hi I'm Ms Johnson a resident for the past 12 years through TMC I am very pleased they're very professional especially miss Monica She's the Best!!!. I give the staff and mainly miss Monica five stars!! Keep up the good work

David F.

I have never reviewed anything in my life before but it feels wrong on my part to not warn other would be renters about the impressive lack of professionalism this company exhibits. Expect maintenance to be neglected to the point of being unsafe. When you bring a maintenance issue to their attention expect to be accused of causing the problem yourself. If you are considering renting a place run by TMC, run. If you are considering having TMC run your rental property, do it because they will strong arm all your tenants into making you the most money possible.

Irena S.

I called TMC on two occasions to schedule an appointment to see apartments. The guy on the phone was very rude both times (I didn't realize when I called the second time that it was the same company). The second time, he said I had to go to his office in Manhattan Beach the next day between 10 am - 2 pm to pick up the key to the apartment. I agreed to that. Then, after I see the apartment, he said I was to drive back to his office to return the key (30 min away in Torrance). I would not move into any place where the property manager clearly finds pleasure in abusing the tenants.

Abbie J.

My husband and I lived at a TMC managed property in Redondo Beach for 2 years before moving out of the state for work. The application and rental process was very easy. Maintenance requests were always handled promptly, and the 1 or 2 times we needed someone quickly outside of office hours (a plumber) there were no issues at all. Move out was handled well, with the pre-move out inspection giving us plenty of information for what to expect in terms of cleaning and cost for damages, etc. Our security deposit was returned withing the CA required timeframe, and we feel that the amounts withheld were very reasonable. Overall we were very happy with TMC for the 2 years we were in one of their properties.

Michael A.

anytime you call its like your being scolded like a child and told that you are wrong about situations one brings to there attention. After 2.5 years we finally got a doorbell. In the mean time we have had plumbers and contractors of TMC walk into our home without permission. I got the response of "i knocked and opened door to yell if someone was inside..."sounds legal.

When the unit 4 moved out there carpet crew used our carport to as work station and when i accidentally ran over some carpet (Same color as drive) the Hispanic worker hit my car with his hand and threatened me.

Their normal hispanic crew with gold van actually comes and steals out of our trash well.

We were all given notice that our trash area had to be kept cleaner, when asked which recycling bin i was responsible for the answer was sarcastically "the one on the right maybe" Well, there is 3 of them and 4 units and when the person they have come by to take it down he leaves it days before allowing our papers to be dumpster dived. Coincidence someone tried to steal my bank information and wire through western union.

Notice was given about the severity of the drought and how we are responsible to attain items that will help during this time. For the past two years our sprinkles in the front have been going off at odd hours...for instance am and mid day..We may have to pay more water utility but 2 years of reminding that sprinklers going off in am and pm under sun does more damage than good both for water and grass. not only that but they are broken so what hitting pavement for 15 minutes every time. SO OWNER, just so you know your busted sprinklers have been going for 2 times a day since i moved in 2 years.

another plumber came today. left the bathroom filthy and our outside hose has been continously dripping at a steady pace since 5pm. its 1:20am.

BUT above all, for people that take people and put them in together to rent places, they always sound miserable. I have no idea how they still work there but my employees would be long gone.

God H. U.

Worst. Property. Manager. EVER! Where do I begin? Well let me start at the top with a woman named Susan who appears to be in charge over there. She's miserable. I mean really miserable. And apparently her unmiserableness trickles down to the rest of the staff. They all hate their jobs, they all hate their customers and they absolutely hate managing properties. Well, actually, they don't manage properties at all. They only collect rent checks. If a renter has a maintenance problem with a property, first they blame the tenant, then they send over the cheapest, filthiest, unlicensed contractor they kind find who will as quickly as possible try to fix the problem with as little effort as possible and with the cheapest materials they can find. They don't even care if they repair things to building code. Most of the time, they just cover up the problem and hope it goes away. This company is pathetic. Warning to you if you are a property owner: Do NOT hire TMC to manage your property. They will run it into the ground.

Candy S.

We have hired TMC exclusively over many years to find qualified tenants for our property. The are very thorough in their search, and we have had wonderful tenants. Monica is great to work with.