ExecTech Management Consulting - Oakland, California

Eman A.

I started my ExecTech program in November 2015. It is now June 2016 and
I feel that this program is the best investment that I have ever made.

I have been working with my consultant Mike and my coach Holley for eight months. My
total collections during that time are 33 percent higher than they were
during the same time period a year ago.

My practice problems are being addressed by my consultant in a way that
is crafted to the needs of my practice. My consultant has also worked
with my staff to help them see how they can succeed in helping me to
achieve my practice goals. He and I are also implementing systems into
my practice that are helping me to better coordinate my staff in
providing a superior patient experience in the office.

My ExecTech coach is showing me ways that I can more effectively help my
patients and is also helping me strengthen my management skills. As a
result I am becoming a more effective boss.

Operating my practice is far easier than it has ever been.

When I first heard about the ExecTech program I was hesitant to call and
find out about it. I was not sure that they could help me with my
practice. If your practice is not at the ideal place that you want it
to be, I recommend that you give them a call and at least find out how
they might be able to help you. I am very happy that I did.

Safa K.

I started the ExecTech program last July and I am very happy with the results that I have gotten.

One thing that I really like about the program is the way that that my consultant and my coach have have helped me with hiring strategies. I am now hiring the right people for my practice, which makes management much easier than it was in the past. At the same time they helped me to improve my management skills, so that running my practice is now easier than it has ever been.

This has allowed me to add two hygienists to my multi-specialty practice, which is allowing me to devote more time to my patients and my hygiene schedule has gone from marginal to full while the rest of my practice continues to grow.

My collections are up significantly over last year.

I am very grateful to the colleague who encouraged me to call ExecTech last year to find out how they could help me with my practice. If you are looking for someone to help you achieve your personal goals and your practice goals, I encourage you to give them a call.

june X.

I used to feel like I was unable to motivate my team. My new patient numbers were down and my practice was stuck in a plateau. I then was referred to ExecTech by a trusted colleague.
My consultant and I started to set goals each month. At first they seemed unreal but then I saw that we were reaching them and it kept us striving for more. I learned how to communicate with the team about the changes I wanted. My consultant role played with me and I applied this in both my practice and my life. I now have the basic skills for leadership and my team is more motivated.
We learned the importance of getting referrals and how to do it. We did a monthly marketing meeting with the front desk to plan this out. We also created an attainable bonus system which was great!
We set up structure in the practice. I started looking at the practice as a game rather than just work. The coaching has helped me reflect on myself and has helped me improve on things I did not even know I was missing.
My consultant observes and guides me and I love that the ExecTech program is tailored to my needs. When I have a problem or need something there is someone I can bounce things off of.
Since starting the program every month our numbers are better than the month before. We are in a higher level now. Our production is up 20% and our collections went from 95% to 98.5%. It really helps to have someone pushing you. ExecTech is worth the investment!
June Xiao, DDS

Aimin L. D. S. S.

Before working with ExecTech I worked hard to try to take my practice to the next level. I needed guidance on how to get more new patients and increase production.

“Once I hired ExecTech that is when my practice really took off. I saw tremendous results right away and therefore continued working with them for seven consecutive years. As a result, new patients, production, and collections went up at least 10-15% every year consistently.

“Hiring employees and staff management were big areas they helped me with. Whenever I needed to hire they helped me find good applicants by using their online job application system. This helped so much as it took me a lot less time to research the prospective staff and streamlined the whole hiring process. Then once I hired new staff my consultant helped me train them which took a big burden off my shoulders.

“I also loved the way we increased the number of new patients because we did it mostly through internal marketing. We worked on increasing the quality of the patient experience and then what followed was patients referrals and increased patient number. We did not have to spend more money on advertising (and that is still true to this day)!

“Their one-on-one style of consulting face-to-face was the big difference from any other dental consulting company. In between meetings, whenever or whatever the problem was my consultant picked up the call or email and always answered me right away. This gave me great peace of mind and a lot less stress. I could always rely on him for help when I needed it.

“My practice has grown so much and I have a lot less stress thanks to the ExecTech. I would say if you want higher production and collections I sincerely encourage you to call them! ExecTech gets results!”

Chona P.

I am a single practitioner dental office and I have been with ExecTech for a little over a year and a half. Although I had my initial reservations, I can honestly say that I have reached milestones in my practice that I have never achieved before.

I worked with another consultant before I found ExecTech and after a significant investment in time and money I was disappointed that I was not rewarded with any significant results. In contrast, I was quickly (within a few months!) able to truly appreciate the value and postiive outcomes that a company such as ExecTech can bring to a dental practice.

After a comprehensive, in-depth interview about my business and personal goals, I was expertly paired with Mike and Holley Graves who helped me design a personalized plan complete with aggressive, yet achievable milestones. Some of our accomplishments have included designing and implementing a great bonus system that truly motivates my team while focusing them on better care to patients; giving me clarity on what I should be focusing on in my practice; tracking and interpreting the statistics of my practice, and improving my ability to truly evaluate the need for additional team members and equipment/facility upgrades. With their help, I have been able to increase my production by 20 percent and my collections by 19 percent.

I am simply amazed with what ExecTech has helped me accomplish!

Aneeta T.

I highly recommend ExecTech, my consultant Robin is very professional, helpful and resourceful. It's like having a business partner who is always looking out for you and has your best interest in mind. I can basically discuss any practice problems with her and find appropriate solutions. She has helped the practice in numerous areas, hire staff, manage staff, have effective communication skills with patients, have systems in place, increase productivity and much more. ExecTech coaching has definitely helped me with my personal life, achieving personal goals and handling difficult situations. I have been with ExecTech for several years, it has been a wonderful experience. They can truly tailor the consulting to exactly what your practice needs!! I can't thank my consultant Robin enough for everything she does. I must say, the entire team at ExecTech is outstanding.

sofia Z.

We are in our fourth year of working with ExecTech and as the senior manager of our dental group, I have to say that our gains have been nothing short of phenomenal.

Going through this program has been one of the best things that we have ever done in our practice in terms of goal attainment and practice morale. It has also significantly improved communication among our senior management team, which has made operating our organization far easier. Our staff retention has increased as a result of improvement in our management skills.

In my opinion, ExecTech's approach to consulting is different than other practice management consulting groups that I have seen. While other consulting groups go into a practice and correct an employee or a situation, our consultant, Mike Graves, comes into our practice and teaches us how to correct the employee or the practice problem, both by telling us how it is done and then showing us how it is done. By teaching the practice owners and managers the ExecTech systems they ensure that we can continue managing the practice from here on out.

As a senior manager, this program has helped me to better understand and manage our staff in a way that has increased their level of cooperation and teamwork while at the same time raising their morale.

My coach, Holley has taught me so much. She is very easy to talk to and very “real.” I work with her over the phone and she is amazing. An unexpected benefit of the ExecTech program for me, is that I have been able to take the principles that I have learned to use in the office, and use them in my personal life to improve relationships. I never imagined when we signed up with Exectech that I would also feel the benefits at home! I am very happy about this.

I would strongly recommend ExecTech to any size practice. They are local and they come to your practice to get to know you and get to know your employees. They consult you in person, in your practice. I feel that there is no substitute for the hands-on care that they have shown our practice.

Wendy T.

When I approved Exec Tech three years ago, I was a young practice owner who didn't have much experience in running a dental office. Other than practicing clinical dentistry, I struggled in managing my staff as well as helping them to perform at a higher level. With the goals of reducing stress and increasing profit at work, I started my journey with Exec Tech.

Exec Tech offered both coaching and consulting services. Their coaching sessions improved my interpersonal skills to deal with patients and staff members so that I could be in control under various situations. My consultant was a very experienced expert that helped more than a thousand practices to achieve their goals. My program tailored to my needs as I learned how to put systems in place to get the results. They taught me the necessary skills to manage my staff and also to run the office. When I ran into problems that needed immediate help, my consultant was always available to offer advice.

My office production and collection increased more than 100% in less than 3 years. The things that I learned from Exec Tech would benefit me the rest of my career. My consultant also helped me to plan for an expansion to build a brand new facility that doubled the size of my old office. The investment in Exec Tech was the best money that I spent!

I would highly recommend anyone to contact them if you want to get to the next level of your practice.